“The payment is coming next week.” “We’re just waiting for our client to pay us.” You’ve heard them all. Here’s how to turn excuses into legally useful evidence — and eventually, payment.
Response: resend the invoice with proof and a new clear deadline.
Keep a record of:
Response: ask for a concrete, written payment plan and a first partial payment.
If they refuse even a small payment, it’s often a sign they are not acting in good faith.
If quality was never raised earlier, this may be a tactic to avoid payment.
Response: ask them to specify in writing:
Vague complaints without specifics are usually weak defenses later.
Response: ask for a concrete payment date and confirmation in writing. “The accountant” is often code for “we’ll delay this as long as possible.”
No reply is also a message. It often means the debtor is hoping you will give up.
That’s usually the time to involve a No Cure, No Pay debt recovery specialist and consider steps like listing on the Accountability Register.
Every excuse — when captured in writing — is also evidence that:
This becomes a powerful part of your case if escalation is needed.
Never respond angrily or with threats. Stick to:
Professional communication today becomes strong evidence tomorrow.